All T&E reports need to be submitted once the traveler concludes their business travel and the corporate card items are posted on Concur.
- It can take 3-5 business days for domestic US credit card charges to post, and up to 10 business days for international credit card charges to post.
- Hertz receipts are required for all T&E reports; as a Hertz Gold traveler, you can sign up for e-receipts directly on the Hertz website. Select the E-receipt as on option on your profile.
- Hotel E-receipts are submitted automatically to your T&E report if the hotel participates in the E-receipt program.
Note: Your username has 14 characters – SSO@nbcu where SSO is your 9 digit SSO. If you do not receive an email, please call Concur Help Line (1-866-793-4040) and identify yourself as a FIRST TIME user logging in to Concur.
How to log into Concur for the first time (click link)
The Concur Expense module is configured to obtain the EFT (Bank Information) before the user can start using the expense side of Concur, which entails submitting any expense reports. Account Confirmation is a function designed to reduce the frequency of rejected payments caused by errors in employees’ banking information. Once your bank information has been entered, you will need to wait 48 hours (2 business days) for Concur to establish verification to your bank institution. Once the verification has been established, you will receive an email notifying you that a penny transaction has been deposited to your bank account. Once you receive this email, you may submit the expense report.
Perform the following steps:
- Log in to the system at http://www.concursolutions.com
- Select the Profile tab at the top of the screen.
- Once on the Profile page, select the link Bank Information.
- Enter the following information on the Bank Information screen:
- Your financial institution’s routing number
- Your bank account number (twice – once in each of the provided boxes)
- Select whether the account is a checking or savings account.
- Press the Save button.
Check out our illustrated guide on Setting up bank information for the first time.
Once you have entered and saved the bank information, Concur will take 2 business days to confirm the account. Concur will confirm the bank information by depositing $0.01 into your bank account. Once the deposit has been made successfully an email notification will be sent to your email address. Also, you can check if your bank status has changed by going to Profile and clicking on Bank Information, the status will have changed to Confirm. Once this has taken place, you will be able to submit expense reports.
Remember that Concur’s confirmation process takes 2 business days to complete. You can prepare your expense reports, but you cannot submit them until your bank information has been confirmed.
Yes. The system must have a confirmed bank account before any expense report can be submitted.
- Select the option NBC Fax Cover Page from the Print / Email menu
- Print out the NBC Fax Cover Page that appears in a new window.
- Submit the report
- Write a check payable to NBCU for the amount owed
- Mail Check and fax cover page to:
- 30 ROCKEFELLER PLAZA
OFFICE 4737E
NEW YORK, NY 10112
Read our step-by-step guide on How to Reimburse the company here.
Please contact Citibank at 800-248-4553. The Citibank phone system is an automated system which prompts you to supply your VISA number. Since you may not have your VISA number, remain on the line and after three attempts at obtaining your VISA number, the call will be forwarded to a Citibank Customer Service Representative. Report your VISA as lost and ask Citibank to send out a replacement card. Be sure the delivery address Citibank has on record is correct. Specify a building, suite, or office number if applicable.
Hertz is a participating E-Receipt vendor, therefore, the E-reciept will be sent to your Concur expense profile along with your transaction charge.
Read our article on Setting Up E-Receipts here.